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I didn't get my confirmation email

Spam-folder check, the 1–2-minute delivery window, and how to contact the business directly.


Booking confirmation emails are usually delivered within 1–2 minutes. If yours hasn't arrived, work through this list before assuming it's lost.

Step 1 — Check your spam / junk folder

This is by far the most common cause. Search for "BookedYourSlot" or the business's name. Some mail clients (especially Gmail on first contact) classify the first email from a new sender as promotional.

If you find it: mark it as Not spam so future emails from the same sender go to your inbox.

Step 2 — Double-check the email address you entered

A single mistyped character means the email went to someone else's address (or bounced). If you remember mistyping, contact the business directly and ask them to send a fresh confirmation to the correct address.

Step 3 — Wait a few more minutes

Email is occasionally delayed by mail-server queueing. Most confirmations land within 1–2 minutes; the longest typical delay is around 5 minutes. If 30 minutes have passed and there's still nothing, treat the email as undelivered.

Step 4 — Confirm the booking happened

If you saw the Booking confirmed page after clicking Confirm, your booking is real — even if the email never arrives. The business has your booking on their system regardless of the email.

Step 5 — Contact the business directly

If none of the above works, contact the business by phone or directly via their website. They can:

  • Confirm whether your booking exists in their system.
  • Resend the confirmation email if it does.
  • Reschedule or cancel on your behalf if needed.